I have a problem with Aldi at the moment and was wondering if anybody had any advice or could point me in the right direction. Basically I bought one fo their Traveller 5 MP HD Camcorders, Model DV5000 for €99, 5 months ago. Recently pictures or video I take with the camera are extremely blurry and the focus doesn't. Jan 06, 2010 Traveler USB Microscope from Aldi - Mac Driver? It comes with WIndows software, and we cannot track down Mac drivers. Her Mac can see it (it is listed in System Profiler as AVEO Cheetah3 USB2.0 Device), but we cannot access it. I have just bought an Aldi USB microscopes as a birthday present for my niece. It works well on the PC, but. But my niece only has access to a Mac. Anyone know of Mac software that will interact with the microscope camera? Hi ray con, they are legally correct, they provide you with a help line, also there is a email address (usually) provided, you will find it is easier to deal over the email. Scan in your receipt and take a picture of the item (with the box aswell if you have it) You will find that you will get a reasonable reply, I had to in two cases, once I got the full amount and postage refunded, once I got the item replaced (low value item) without having to send it back. Aldi or Lidl have special offers once the stock is gone it is gone and they will not be able to replace it that is why they have help lines, my experience has always been possitive. Often the items are good and no issue as the prices are good too. Good Luck, try email. Hi allaboutheat. Thanks for the reply. Ive looked up the National Consumer Agency website and in the section entitled: Know Your Rights > > Returning Goods, it states 'If the goods you bought are faulty, you have the right to return them to the shop and seek a replacement, a repair or a refund. The consumer's contract is always with the seller of the goods. Cara bobol wifi dengan mac clone. You didn't pay the manufacturer - you paid the shop. So your contract is with the shop, and it's up to them - not the manufacturer - to sort out your problem. ' Based on the above, It is my belief that Aldi are neglecting their duties by getting me to return the faulty product. So they feel no 'pain' and I have to deal with all the hassles?? - That cannot be correct. I refuse to have to use my time and my money to send the faulty item back to the supplier. My contract is with Aldi. They should legally have to take responsibilty. Well, I have to say I have not been as successful as you Ray_Con. I have had many products from ALDI that have gone wrong and I was told that I would have to contact the manufacturer, which I did and then was told I would have to pay for the postage and packaging etc, so naturally enough I never followed through as I had the same opinion as to why should I have to pay to return something thats in date. My two products were a camera (my sister had problems with hers too) and an mp3 player. I am now having problems with one of those luxury air beds that I got last October and to say ignorance of Aldi staff would be putting it lightly. Where to start.Last sunday I went to the store on the headford road in Galway with this faulty bed to be told oh you have a month to return it otherwise you have to go the manufacturer. THIS IS AGAINST THE SALE & SUPPLY OF GOODS AND SERVICES ACT! The manager handed me a piece of paper with the manufacturer number on it and told me they deal with it and WALKED OFF, contrary to what he told his Aeriel manager. I was so mad at this stage I contacted my sister who works in retail and asked her what the law was, and she confirmed what I already knew. My contract is with Aldi, not the Manufacturer and I am entitled to a full refund! At that stage, I was so mad and was on the other side of town I went to the other Aldi Store and told the lady that this idea of 30 days was absolute cr*p! She continued saying she couldn't do anything etc (why have a manager there if they cant do anything) and that she would call us back the next day. Well it is 7 days later and guess what? We have heard nothing.
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